Shared Insights 2019: Trust

Final lineup of Eye Networks Shared Insights 2019: All of our speakers

Trust was the main theme for this year’s gathering of customers and partners. We enjoyed two days of talking shop, getting up to date, and exchanging experiences. See the presentations here!

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Dr. Eren Soyak, Lifemote
Dr. Eren Soyak, Lifemote
Three Pillars of Clear Home Wi-Fi
Tom Gaffney, F-Secure
Tom Gaffney, F-Secure
Can We Trust Smart Things?
Josef Noll, UiO and Basic Internet Foundation
Professor Josef Noll, UiO
5G, 6G and Wi-Fi Network Slices
Erik Fagersten, Telia Norge
Erik Fagersten, Telia
Trust in a Digital World
Christine Dalebø Gjerdevik, Datatilsynet
Christine Gjerdevik, Datatilsynet
Artificial Intelligence and Data Protection by Design and by Default
Ted Tøraasen, Microsoft
Ted Tøraasen, Microsoft
Trust in the AI world
Jan Richard Aspheim, Hvaler municipality
Jan Richard Aspheim, Hvaler municipality
Innovasjonsprosjekter innenfor smart samfunn: Utfordre det velkjente og utforske det ukjente
Gry Tveten, University of Oslo
Gry Tveten, UiO
Big Data in Basic Science: Creating opportunity or triggering crisis?
Aslı Erdal, AirTies Wireless Systems
Asli Erdal, AirTies
State of Home Wi-Fi & What’s Coming Next
Nils Skøld and Jørund Kvamen, Enivest
Nils Skøld, Enivest
Jørund Kvamen, Enivest
Vår reise til auka innsikt i kundens utfordringar
Tore R. Andreassen, Zyxel Communications
Tore Andreassen, Zyxel
11ax Technology and Portfolio Introduction
Maghsoud Morshedi Chinibolagh, Eye Networks
Maghsoud Morshedi Chinibolagh, Eye Networks
Energy Efficient Wi-Fi
Martin Jürgensen, Waoo!
Martin Jürgensen, Waoo!
How to Deliver Wi-Fi as a Service


We at Eye Networks are happy and proud to once again be able to invite customers, partners and other network professionals to this social knowledge arena. This year, Nordic partners are also invited, and the event will therefore have English as the main language. At the same time, we have given up explaining the word “fagdager” to English partners and have therefore changed the name to Shared Insights.

As always, the program will offer a mix of domestic and foreign, well-known and lesser-known technology, and something you might not have expected. The issues should be relevant whether you work in the technical department, customer support, sales or product development.

At our gatherings, there should also be plenty of time for the exchange of practical advice and experiences, discussions and socializing with industry colleagues, speakers and suppliers, both in between talks and over dinner and refreshments after the main program on Monday.

This time we meet at Månefisken in Sagveien in Oslo. Participation and meals are free, but any travel and accommodation must be covered by the participants or their employers themselves.

Program (subject to change)


Wifi & beer: From 19 onwards, everyone is welcome to gather for a wifi chat and refreshments at Brygg, Storgata 7 in central Oslo.


08.30-09.30Coffee and registration
09.40Dr. Eren Soyak, Lifemote
Dr. Eren Soyak, Lifemote CEO and co-founder
Keynote: The Three Pillars of Clear Home Wi-Fi
WiFi has increasingly become the bottleneck for home Internet access, in most cases being far outpaced by increasing broadband speed. Obtaining and leveraging visibility within the home is a growing concern among high speed ISPs. In this talk we will discuss how home WiFi can be optimized via machine learning processing data from three sources: granular CPE data flow, support center supervision and user self-care.
Bio: Eren Soyak received his BS/MS/PhD in Electrical Engineering from Northwestern University, Evanston, IL with research in wireless video optimization for computer vision systems. Soyak has led the design and implementation of video processing systems for telecoms infrastructure, set-top boxes and consumer electronics at Ingenient Technologies and was the Director of Systems Engineering and Research for Airties Wireless Networks from 2011-2015. In 2015-2017 he was the co-founder for Lifemote Technologies, which developed computer vision systems for health analytics. In 2017, Soyak co-founded Lifemote Networks, which develops home WiFi analytics and management systems for ISPs.
10.40Tom Gaffney, F-Secure
Tom Gaffney, Principal Consultant, F-Secure
11.30Erik Fagersten, Telia
Erik Fagersten, CISO, Telia Norge

Trust in a Digital World
12.00Professor Josef Noll, UiO
Professor Josef Noll, University of Oslo

5G, 6G, and Wi-Fi
13.30Ted Tøraasen, Microsoft
Ted Tøraasen, AI Technology Solutions Professional, Microsoft
Trust in the AI World
Can we trust AI to solve our problems? Do we need to give up all privacy in the new brave AI world?
Bio: Ted Tøraasen is a technology enthusiast with an appetite for new knowledge and 20+ years of experience in the field of IT. His main interests are AI, machine learning, security, privacy and communicating technology.
14.00Christine Gjerdevik, Datatilsynet
Christine Dalebø Gjerdevik, Senior Legal Advisor, Datatilsynet
Artificial Intelligence and Data Protection by Design and by default
Training algorithms often requires huge amounts of personal data, which means that GDPR applies. GDPR states that the controller must ensure Data Protection by Design and by Default. What does that mean and how can it be implemented in technology with artificial intelligence?
Bio: Christine Dalebø Gjerdevik is senior legal adviser at the Norwegian Data Protection Authority. She primarily works with privacy issues related to the health and research sector, but also issues related to the development and use of artificial intelligence. She has a Master of Laws degree from the universities of Auckland and Bergen.
Round-table session/workshop on security and data integrity facilitated by Christine D. Gjerdevik and Josef Noll. If you have suggestions for issues related to data integrity and future solutions that you would like to see addressed, please submit them!
16.15Workshop summary
16.45Jan Richard Aspheim, Hvaler municipality
Jan Richard Aspheim, Hvaler municipality
Innovation projects within Smart Society: Challenging the familiar and exploring the unknown
Hva gjenstår for at kommunene skal bli «smarte». Hvordan kommer vi dit?
Bio: In addition to long service in the Armed Forces at home and abroad (Lebanon, Bosnia, Kosovo and Afghanistan), Jan Richard Aspheim has a diploma in economics from BI and a “Klavierbauermaister” (master piano builder) from Germany. For many years, he has been the general manager of the family business Aspheim Flygel- og Pianosenter AS.
17.15Gry Tveten, UiO
Gry M. Tveten, University of Oslo
Big data in basic science – creating opportunities or triggering crisis?
Using examples from physics, I will illustrate how recent trends like big data and open science create opportunities and challenges established practices. Opening science by sharing data and analysis tools accelerates progress and builds confidence. On the other hand, results not being reproduced seems counterproductive.
Bio: Researcher Gry Tveten is trying to find out how atomic nuclei behave in hot stellar environments by doing laboratory experiments here on Earth.
17.50Wrap-up day 1

Tuesday: Focus on Smart Wi-Fi Community

09.30Asli Erdal, AirTies
Aslı Erdal, Senior Field Application Engineer, AirTies Wireless Networks
Keynote: State of Home Wi-Fi & What’s Coming Next
10.00Jørund Kvamen, EnivestNils Skøld, Enivest
Nils Skøld and Jørund Kvamen, Enivest
Vår reise til økt innsikt i kundens utfordringer
Korleis betre innsikt gir betre kundeservice. Kva har vi lært? Kva kjem vi til å fokusere på dei neste åra?
Bio: Jørund Kvamen is a network consultant at Enivest, Nils Skøld works as a second line customer service agent. Jørund’s special areas are configuration, operation and troubleshooting of network equipment, as well as provisioning of customer equipment and internal IT. Nils’ key qualifications are troubleshooting, customer experience, and training the call center.
10.40Tore Andreassen, Zyxel
Tore R. Andreassen, Nordic Product Manager Service Providers, Zyxel Communications Norway
Keynote: WiFi 6 Technology and Product Update
11.10Maghsoud Morshedi
Maghsoud Morshedi Chinibolagh, Industry PhD candidate, Eye Networks
Energy Efficient Wi-Fi
Bio: Maghsoud joined Eye Networks in the spring of 2017 as our very first PhD fellow. His Doctoral Project is about finding methods for measuring and anticipating the quality of wireless connections and will take four years. The Industry PhD is carried out in collaboration between Eye Networks and the University of Oslo. In addition to his doctorate, Maghsoud works with EyeSaaS, among other things, and he is central to Eye Networks’ contribution to the European research project SCOTT – Secure COnnected Trusted Things.
12.00Martin Jürgensen, Waoo!
Martin Jürgensen, Product Development Manager, Waoo!
Waoo Smart WiFi – How to deliver “WiFi As A Service”
Bio: Martin Jürgensen has been responsible for the development of Waoo’s solutions for IPTV and wifi for over 6 years.
12.30Wrap-up day 2

Meet the Vendors

Several of our suppliers and partners will be represented at this year’s gathering. Take the opportunity to have a chat, ask questions and be updated!

Special thanks to AirTies and Zyxel for supporting this year’s event.

Practical Information

Location: Månefisken , Sagveien 23A, Oslo

Time: From 29.04. at 09.30 until 30.04. after lunch (approx 13.00)

The main program ends around 6 pm on Monday, followed by dinner and a social gathering.

Participation and meals at Shared Insights, including dinner on Monday evening, are free. Any travel and accommodation must be covered by the participants or their employers themselves.

Accommodation: We recommend Scandic Vulkan, which is a 15 minute walk from Månefisken. Discounted prices: 1150 for a single or 1350 for a double room if booking before April 5.

Email or call +47 21 05 71 00

Do you have questions about practicalities? Is there something you would like to present or display during the gathering? Something completely different you’d like to address? Get in touch with us! As always, we are only a phone call or an email to away.

Code of Conduct

We invite you to Shared Insights so that we as industry colleagues can learn from each other and have a good time together in an informal, yet professional setting. We want the event to be equally inclusive for everyone regardless of gender, orientation, and ethnicity.

This year, as last year, we choose to clarify this value base with a simple set of rules.

We do this so that everyone knows where we stand, not because we have reason to expect problems. All our experience indicates that most participants follow these rules completely by themselves.

The short version is simple: Be nice, inclusive, and professional. Respect other people’s boundaries.

The long version is also simple:

  1. Derogatory comments at the expense of others’ gender, ethnicity, orientation, body shape, religion or disability do not belong at our events, neither off or on stage–whether presented in seriousness or in the form of humor.
  2. Do not be physically or verbally pushy. Do you have doubts about what other people think is okay in terms of physical contact or discussion topics? Ask, and respect a no.
  3. If you experience or observe behavior contrary to this, report it to an Eye Networks employee.