Here you will find information and practical guidance on the mesh solution Airties wifi for homes and small businesses.
Please note that Eye Networks is no longer an Airties distributor. Our Airties-specific documentation is not maintained.
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Airties Wifi Customer Support Guide
How to help customers with the most common AirTies wifi problems as a support agent. Customer Needs Help With a New Installation Remember to emphasize the importance of optimal device placement. We…
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Smart TV Not Connecting to Wifi
Do you have a brand new smart TV that refuses to connect to wifi? It might have been made for another geographical region. The solution is a static channel settng. We’ve received…
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Why Band Steering Means Better Wi-Fi
Wifi band steering detects what a wireless device supports and automatically steers it to the best available frequency band when connecting to a wifi network. Band steering is functionality that automatically steers…
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Bad Apple: One Gadget With Poor Coverage Can Break An Entire Wi-Fi network
A “bad apple” is a gadget with such poor coverage that it drags down the performance of everything on the wifi network. Thus, low speeds can mask coverage problems. In English there…
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AirTies Air 4930 and Air 4920: What Are the Differences?
Air 4930 is the latest access point from AirTies. It offers newer hardware and increased performance, and otherwise works mostly the same as Air 4920. Find the details here. Air 4930 came…
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Why Internal Antennas Are Better for Home Wifi
Here, we explain the difference between internal and external Wi-Fi antennas and why internal antennas provide the best wireless coverage in the home, while external antennas provide a coverage area that resembles…
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Sticky Clients: Wi-Fi Devices That Hang On To A Bad Connection
A sticky client is a PC, mobile or other device that clings to the wireless network even outside of coverage. What can you do about it? Have you noticed how your phone…
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Setting up a guest network with AirTies Wi-Fi
How to set up an additional wifi network with a separate SSID and password for guests using Airties wifi. There are several good reasons to set up an additional Wi-Fi network for…
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AirTies Access Point Placement Guide
This guide shows you how to place the Airties devices so that they are able to communicate with each other and provide coverage throughout the home. Safety Precautions Principles for AirTies Access…
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Setting up AirTies Ethernet Mesh
Ethernet mesh gives you the best of both worlds — the ability to combine multiple access points connected wirelessly or by Ethernet cable. Here’s how to set it up. AirTies devices on…
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Checklist When You Cannot Connect to Wi-Fi (or Get Thrown Out)
When a mobile, PC or other wireless device fails to connect to Wi-Fi, or is constantly thrown out, there may be several explanations. Some of these you can test for yourself. 0.…
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Wireless Testing: A Reality Check for Wifi Solutions
Are you going to test drive a Wi-Fi solution? What do you want to measure? You need more than a single speed test to find out whether a router, repeater, or mesh…
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Happy Wi-Fi subscribers with Infonett Røros
Solid product + favorable payment model + enthusiastic service provider = satisfied customers. Infonett Røros make the support phones go quiet with their service Wifi Pluss. Problems with Wi-Fi in the home…
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Troubleshooting AirTies Mesh Networks
Having trouble with your wireless AirTies network? Use this checklist to search for errors in your setup and exclude some of the most common sources of errors. 1. Do both LEDs glow…
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Finding and Changing Your SSID and Password for AirTies Wi-Fi
The factory default network name (SSID) and password can be found on the sticker attached to the bottom of each AirTies device, and these are identical for all devices in a home…
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AirTies Wifi Mesh Network
Get rid of dead zones and make the most of your broadband subscription throughout your home with a mesh network. Mesh Network: Multiple Access Points Ensure Coverage A single access point or…
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AirTies Air 4920 as a Wi-Fi Repeater
How to set up a singular Air 4920 access point from AirTies as a Wi-Fi repeater in your home. What a Wireless Repeater Can Do The AirTies Air 4920 can be set…
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AirTies as an access point without mesh
In small homes, a single access point from AirTies can be enough to provide good coverage and performance, given the right house layout and placement of the device. AirTies mesh or access…
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Slow internet connection on mobile or PC
Is wifi slow on your mobile even though your router is new? Is your new laptop painfully slow on an old network? Here’s what you need to know about wifi speed: The…
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Air 4930 product information
The Air 4930 is the latest generation of wireless access point from AirTies. A home pack of three Air 4930 devices creates a mesh network that covers the home. Facts About AirTies…
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Resetting AirTies Devices (Restoring Factory Settings)
If you’re having trouble getting multiple AirTies devices to connect to each other, you may need to reset them. Here’s how to do it: To reset a device to factory default: This…
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Extending an AirTies network with additional devices
If you have a very large residence or want coverage in an annex, garage, shed or similar, you can extend your AirTies network. Here’s how to do it. The home pack contains…
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Air 4920 Product Information
AirTies Air 4920 is a wireless access point that can be used to create a mesh network that provides wireless coverage throughout the home. AirTies Air 4920 Facts Provides full wireless coverage…
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White Paper: A Flexible Access Model for Fiber and Wi-Fi
Our mini white paper presents a modularized solution architecture for delivering high quality services to homes and businesses. Introduction: How Norwegian customers relate to fiber and Wi-Fi Generally speaking, Norwegian customers are…
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Get the AirTies WiFi App
The AirTies Wi-Fi app helps you set up and control your AirTies network for optimal coverage and performance. You can also use the app to troubleshoot and monitor your wireless network and…
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Checking the firmware version on AirTies devices
How to determine which software version (firmware) your AirTies devices are running. You can use the AirTies WiFi app or a Web browser. The software (firmware) on each AirTies device will normally…
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How to install the AirTies Home Pack with Smart Mesh
The home pack provides a wifi mesh network that works right out of the box. Unpack the devices, give one of them access to the router, and connect them to power. Safety…
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Light signals on an AirTies home pack
The light indicators on the front of each access point tell you what is the status of the device and the network. Here you get an overview of the signals and recommended…
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Setting up Parental Control with AirTies
Parental control lets you decide which clients (PCs, mobile phones and other devices) can connect to the Internet, and when. For example, you may set up the control so that Wi-Fi is…
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The Professional Installer’s Guide To Installing Airties wifi
Here we have collected everything you need for professional installation of Airties wifi at a customer home. What You Need Please note that Airties devices do not include router functionality. A router…
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How to connect Mill heaters to Mesh Wifi
This article explains how you can connect Mill Wi-Fi heaters and other IoT devices to mesh networks such As AirTies Smart Wi-Fi by temporarily disabling the mesh. Some IoT / smart home…
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White Paper: Fiber and Managed Wifi
While Internet speeds keep going up, customer satisfaction with providers has been going down. This white paper describes our quest to fix this experience. Introduction In Norway a few years ago, consumer…
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Full Coverage at Hagebyen with AirTies Wi-Fi
Eye Networks was brought in by the contractor to deliver reliable Wi-Fi to 100 apartments. We provided full coverage and minimized support calls. Residents of 100 high-end 2-3 story apartments had struggled…