Tag: troubleshoot and test
Resources that help you with troubleshooting, testing, and quality assurance.
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Channel Bandwidth Recommendations For Home Wifi
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Wifi channel bandwidth has an immense impact on data rates. How do you determine what is optimal? Is more bandwidth always better? Which bandwidth is most effective…
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eero Wifi Connection Troubleshooting
Do you have a wireless device – PC, mobile, robotic vacuum cleaner, printer – that is unable to connect to eero wifi? The eero mobile app has…
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Airties Wifi Customer Support Guide
How to help customers with the most common AirTies wifi problems as a support agent. Customer Needs Help With a New Installation Remember to emphasize the importance…
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Smart TV Not Connecting to Wifi
Do you have a brand new smart TV that refuses to connect to wifi? It might have been made for another geographical region. The solution is a…
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Wi-Fi 6: The compatibility issues you should know about
What problems can a Wi-Fi 6 network encounter when other products do not follow the same standard, and how do you solve these problems? What Is a…
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3 Testing Tips For A Successful Product Transition
Familiar product being phased out? Here is our best advice on testing and planning to avoid being left without a solution when a supplier says “end of…
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Checklist When You Cannot Connect to Wi-Fi (or Get Thrown Out)
When a mobile, PC or other wireless device fails to connect to Wi-Fi, or is constantly thrown out, there may be several explanations. Some of these you…
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Wireless Testing: A Reality Check for Wifi Solutions
Are you going to test drive a Wi-Fi solution? What do you want to measure? You need more than a single speed test to find out whether…
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Sonos and Wi-Fi: How to Minimize Wireless Interference
Can Sonos and Wi-Fi be friends? We take a look at which Sonos settings can help you avoid unnecessary wireless interference for yourself and your neighbors. Speaker…
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Troubleshooting AirTies Mesh Networks
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Having trouble with your wireless AirTies network? Use this checklist to search for errors in your setup and exclude some of the most common sources of errors.…
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Resetting AirTies Devices (Restoring Factory Settings)
If you’re having trouble getting multiple AirTies devices to connect to each other, you may need to reset them. Here’s how to do it: To reset a…
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Checking the firmware version on AirTies devices
How to determine which software version (firmware) your AirTies devices are running. You can use the AirTies WiFi app or a Web browser. The software (firmware) on…
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Light signals on an AirTies home pack
The light indicators on the front of each access point tell you what is the status of the device and the network. Here you get an overview…
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How to connect Mill heaters to Mesh Wifi
This article explains how you can connect Mill Wi-Fi heaters and other IoT devices to mesh networks such As AirTies Smart Wi-Fi by temporarily disabling the mesh.…