Adding Multiple Administrators to an eero wifi Network

All eero networks are automatically configured to have a single email address as their owner. The user with this email address can log in with the eero mobile app to see the network status, set up a guest network, and make other changes.

Maybe you want others in your household to be able to do the same, or do you sometimes need help with your wifi from someone who does not live with you?

Using the eero mobile app you may add up to 10 additional administrators

What Is An Administrator Allowed to Do?

Administrators get access to most of the network settings, such as the guest network and parental controls. Also note that they may do this from anywhere - when logged into the eero app, you do not need to be present in the home or logged onto the wireless network being managed.

Remember: An eero wifi administrator will be given a large degree of control over your network, and insight into much of what is going on, for example which devices have been using the network. You should only give out administrator rights to family members or other helpers you fully trust!

Some operations may only be performed by you as the network owner, and one of them is to add administrators. The people you may add, may not invite others (or remove you as an owner).

Administrators are not able to:

• See, invite, or remove other administrators.
• Delete the eero network.
• Remove eero devices from the network.

How to Add an Administrator

1. Open the eero app
2. Tap Settings in the menu bar at the bottom of the screen.
3. From the menu that pops up, select Network users.
4. Select Invite an admin.
5. On the information page that pops up, tap Invite admin.
6. You will now receive a QR code.
   • If the person you want to invite is standing next to you, they may now scan this code directly from your phone. If you are inviting more than one person in the room, tap Generate a new code in between each scan.
   • If you need to send the invite to someone:
     1. Tap Share invite link.
     2. Add a name for the person you want to invite. This is only used to identify the invite in your app, so that you can see whether the person has accepted.
     3. Select how to share the invite link - you can use any messaging app on your phone, including email and SMS.

The rest of the setup process must be handled by the person you invite by pressing the link / scanning the QR code and following the instructions that are given.

Each invitation is valid for 48 hours, and all open invitations are visible to you in the Network users section.