eero Insight is a cloud based support and administration tool that is at the heart of the eero for Service Providers (ESP) solution. As an ESP customer each internet service provider gets their own instance of eero Insight, and all eero devices delivered to their customers will be tied to this instance.
Using eero Insight you can help customers set up, manage, and troubleshoot eero networks. Reduce time from problem to resolution and get happier customers!
eero Insight provides you with bandwidth utilization reports that will help you identify customers who would benefit from better broadband subscriptions as well as customers in need of troubleshooting assistance.
Flag customer networks with recurring performance issues and follow up with the customers before problems escalate.
When technicians connect to your eero Insight instance through the eero mobile app, they get access to dedicated tools for setting up, troubleshooting, and transfering customer networks.
Insight Exchange lets you export data and set up integration towards other systems using APIs.
Learn more about what you can do with eero Insight here:
