Category: troubleshooting
Here you will find troubleshooting and test guides for products from Eye Networks.
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Reset eero To Factory Settings
Here’s how to find eero’s Reset button and fully or partially reset the device. In addition to complete and partial device resets, the Reset button can also…
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Restart eero wifi
In some situations you may need to restart an eero device or the entire wifi mesh network to resolve an issue. Here’s how to do it. A.…
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Problems logging into eero app?
Are you having problems logging into eero’s mobile app? These are the most common causes and what you can do to solve your issue. eero’s mobile app…
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eero Wifi Connection Troubleshooting
Do you have a wireless device – PC, mobile, robotic vacuum cleaner, printer – that is unable to connect to eero wifi? The eero mobile app has…
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Troubleshooting AirTies Mesh Networks
Having trouble with your wireless AirTies network? Use this checklist to search for errors in your setup and exclude some of the most common sources of errors.…
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Resetting AirTies Devices (Restoring Factory Settings)
If you’re having trouble getting multiple AirTies devices to connect to each other, you may need to reset them. Here’s how to do it. To reset a…
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Checking the firmware version on AirTies devices
How to determine which software version (firmware) your AirTies devices are running. You can use the AirTies WiFi app or a Web browser. The software (firmware) on…
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Light signals on an AirTies home pack
The light indicators on the front of each access point tell you what is the status of the device and the network. Here you get an overview…