Case Study: AirTies Wi-Fi

The Hagebyen housing cooperatives are situated at Fornebu, outside of Oslo, Norway.

Full Wifi Coverage at Hagebyen–a Case Study by Eye Networks

Residents of 100 high-end 2-3 story apartments had struggled with poor wireless coverage and unreliable performance since the buildings were completed in 2013. Eye Networks was brought in by general contractor Veidekke to deliver reliable wifi. We put in place smart, distributed wireless networks from AirTies that solved the issues and minimized support calls.

“Wireless works everywhere now, even in the garden and when moving between floors. We haven’t had a single piece of negative feedback. It’s on an entirely different level. What we have now, works really well.”

Christian Hiorth, resident and head of the Hagebyen 1 housing cooperative

Scenario and Site Challenges

Coverage with the original solution was poor everywhere except on the ground floor. The terrace had no coverage at all.

  • 100 units with 2 and 3 stories, concrete walls
  • Fiber broadband with routers as single wireless access point, some supplemented with a repeater
  • Residents unhappy with coverage and performance

Heatmaps from one of the three-story apartments illustrate site challenges that are typical of modern buildings. Yellow, orange, and gray areas have poor to no wireless coverage.

Units have concrete floors and bathrooms with floor heating and reinforced walls, all of which are significant obstacles to wifi signals. 

The density of wireless networks in the area is also visible along the edges of the heatmaps. They are creating high levels of interference, primarily on the 2.4 GHz frequency band. 

Solution Design and Technology

AirTies Air 4920 are wireless access points that connect to each other to act as a distributed, autonomous wireless network with a single SSID, traffic load balancing, and client and band steering. Steering technology ensures that all clients are pushed to the best access point and frequency band available at all times, countering the interference issues with 2.4 GHz.

Air 4920 trios provide optimal wifi coverage and stability for the home.

In collaboration with Eye Networks, AirTies has created an Air 4920 trio kit. We have found three access points to provide optimal coverage and robustness of infrastructure for most homes, including the Hagebyen apartments.

All the access points are provisioned by EyeSaaS, the Eye Networks-developed platform for device management and insight, which allows for ongoing firmware upgrades and maintenance.

Results

With Air 4920 in place, all floors have full coverage, including the terrace.

  • Full coverage on all floors including roof terrace
  • Performance optimized for 5 GHz
  • Customer calls minimized

After installation, we performed technical surveys, a web survey, and tallied related support calls and issues. Fewer than five issues have been identified—and quickly resolved.

Updated heatmaps show that the high-end units included in the project finally have full coverage.

Conclusions

Fiber access and new services are driving expectations for wifi far beyond what the traditional router-as-single-access-point model can handle, in all but the smallest homes. 

The Hagebyen case demonstrates that AirTies Air 4920 stands head and shoulders above the competition in this scenario, with sophisticated technology that reduces complexity for the user. 

 

Download Case Study

Contact Eye Networks

Do you have a building project or housing cooperative in need of wifi that won't let the residents down?

Contact sales@eyenetworks.no or call us to discuss a solution!

To purchase Air 4920 or get more information in Norwegian, see:
Airties Air 4920: Proff wifi hjemme

Project Facts

  • Customer: Veidekke
  • Installation: Netel
  • Vendor: AirTies
  • Solution design: Eye Networks
  • Completed: October 2015
Oppdatert 03.07.2017