EyeSaaS Carat gives you the information you need to identify and solve problems, spot trends, and leverage opportunities in your install base. Go from “don’t know” to “can do”!
Carat is a vendor neutral solution. All Zyxel CPE models supplied by Eye Networks support EyeSaaS Carat from day 1.
Bad Home Wifi Is Costly
- At least 30% of customer inquiries to ISPs are related to wifi.
- Hardware replacement is common and expensive, but often unnecessary and rarely solves wifi problems.
- Customers blame the internet provider for wifi problems, complain to others, and may go to the competition.
Your Turn To Shine
As an internet provider, you are the one who knows your customers, and you are the expert on taking care of them. EyeSaaS Carat by Lifemote gives you what you need to be in the best possible position to ensure that your customers are and remain satisfied with your services.
With Carat you can:
- Reduce customer churn
- Find new opportunities for upselling and service development
- Cut costs caused by inefficient troubleshooting
Learn From History
Realtime is not enough. Carat uses historical data that makes it possible to both identify problems that build up over time, spot trends, and anticipate unwanted developments.
AI + Domain Knowledge = The Key
Artificial intelligence is not a magic wand. Carat’s algorithms are developed, trained, and tested by wireless networking experts.
This is how Carat can take you from raw data to reports that identify problems and propose concrete, measurable and feasible actions.
A Solution That Scales
Pay As You Grow
Carat works for ISPs and install bases of all sizes and markets, with a pricing model that scales.
Be Vendor Neutral
It’s all software. Carat’s data collection agent has a minimal footprint and can run on almost any CPE.
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Carat is a collaboration between the wifi experts in Lifemote and Eye Networks .
“We are replacing our blind spot with a clear vision.”
Ready To See For Yourself?
Contact us today for a demo of how EyeSaaS Carat by Lifemote leads the way to happy wifi users!
