EyeSaaS Pearl cuts back complexity and overhead, giving you simple interfaces and streamlined workflows, so you can focus on your work instead of managing yet another system.
Pearl is a vendor neutral service. All Zyxel CPE models supplied by Eye Networks support EyeSaaS from day 1.
Management Beyond the Gateway
The wireless home network has long been a black box for internet providers. You know there are problems there – you see it in support requests, and you know the problems are costing your business dearly, but you haven’t really had the opportunity to see the problems or do much about them.
With EyeSaaS Pearl, you can go much further than basic administration of the gateway; you get standards-based two-way communication with all devices in the installation base.
Use Pearl to manage and support:
- Gateways/CPEs
- Wireless access points and repeaters
- Wifi networks with mesh and multi-AP
Features And Benefits
Customer Center
Realtime interaction and troubleshooting with individual devices and mesh networks:
- Check connection from AP to server.
- Verify mesh quality and setup.
- Check wifi quality for access points and clients.
- View and upgrade firmware versions.
- View and update configurations.
Control Center
Batch operations and install base management:
- Device management
- Monitoring of the install base
- Firmware management
- EyeSaaS user administration
- EyeSaaS audit log: See who has done what and when
Steel API
You can also integrate your own BSS/OSS with EyeSaaS using the Steel API so that all operations in the Control Center can be performed from your own systems.
EyeSaaS Pearl is based on open standards and on software components from market-leading ACS supplier Axiros.
Add Carat And Take Your Services To A New Level
EyeSaaS Pearl handles management and support in realtime. Combine Pearl with EyeSaaS Carat by Lifemote to add wifi analytics with AI to your toolbox.
Carat collects and learns from historical data, enables automation and allows you as an ISP to identify wifi problems, usage patterns and opportunities for upselling.
A Platform For ISPs
EyeSaaS is a service platform for administration and insight into service providers’ install bases. We develop our platform and services to meet the needs we know ISPs have:
- Simple interfaces
- Streamlined workflows
- Sophisticated business rules
As an EyeSaaS customer, you get your own instance of the EyeSaaS platform in our private cloud, located in a secure data center in Sweden.
The service does not collect data that identifies end users, and each ISP stores all personal information about customers in their own systems. All services are fully compatible with EU privacy regulations.
Simple Pricing Model, No Hidden Costs
- We have a fixed start-up cost and annual license per device, with a minimum number of devices to get started.
- Additional work to ensure interoperability for new CPE models may incur professional services fees.
- There is no additional charge for API access, but assistance with API integration will incur a professional services fee.
Ready To See For Yourself?
Contact us today to set up a demo!